Privacy Policy
Kneesliving is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.
Last updated:
1. Information We Collect
We collect information you provide directly through our contact form, including your name, email address, and message. We also collect information automatically via cookies and analytics, including IP address, browser type, and pages visited.
2. How We Use Your Information
We use your information to respond to inquiries, provide services, send educational content, and improve our website. We do not use your information beyond what you provide it for, except as required by law.
3. Legal Basis for Processing
We process your information based on your consent (form submission), contractual necessity (service delivery), or legitimate interest in operating our business.
4. Sharing Your Information
We do not sell your information. We share information with service providers (email, analytics, hosting) under confidentiality agreements only.
5. Third-Party Services
Google Analytics: We use Google Analytics to understand site usage. You can opt out using Google's opt-out tools.
Google Ads Conversion Tracking: Google may place tracking cookies to measure campaign effectiveness.
Google Maps: Our contact page uses Google Maps API for location display.
6. Cookies and Tracking
We use cookies for consent preferences, functionality, and analytics. Control cookies via our banner or your browser settings. Strictly necessary cookies cannot be disabled.
7. Your Rights
You have the right to access, correct, delete, port, and object to processing of your information. Contact us at info@kneesliving.world to exercise these rights.
8. Data Retention
We retain information as long as needed to fulfill your request and for legal compliance (typically 3–7 years for business records).
9. International Data Transfers
Your information may be transferred to and processed in the United States. We take steps to protect information transferred internationally.
10. Security
We implement reasonable security measures to protect your information from unauthorized access. However, no transmission over the internet is completely secure.
11. Contact Us
For privacy questions or to exercise your rights, contact us at info@kneesliving.world or write to our address in the Impressum.